Reviews

Away from best to the fresh new worst within the last lifetime. Are unable to faith just how inexperienced, and you will entirely extremely dumb beyond believe, the people are at that borrowing from the bank partnership. You will find become spending a percent or two a great deal more in the other borrowing from the bank unions to have my personal funds to keep myself the fresh problems out-of dealing having stupid someone. Any problems the fresh new Division of credit unions is where in order to document problems. Just like the Massachusetts lawyer generals place of work will not manage all of them.

Bad upgrade I have actually seen

Terrible upgrade I’ve ever seen. The old on the web banking are much premium than just new you to. Kept my personal history financial on account of an awful change and you can immediately after fifteen years that have DCU I am given leaving.

DCU associate just like the 2015 and you will departing

I have already been a good DCU member because 2015 and was able a 100% payment history for both an auto loan and you can a charge card. Into application posting in later 2023, I got difficulty log in and and work out payments. For that reason, We redirected my personal statement payments to many other notes. We acquired a notice getting a fantastic balance out of 63 dollars, on time named to repay they, and you will reported the fresh new tech facts. Unfortuitously, my issues were not handled. On adopting the charging you stage, a balance out-of $step one and lots of dollars was once more recharged which i paid back. Customer support doesn’t have hint or no other fees will be extra int the guy second billing cyclee worse DCU quicker my credit limit regarding $10,000 to help you $0 and you will reported my personal account because unpaid for the credit bureaus, and this diminished my credit score of the 108 products-to have 63 dollars. I am currently disputing so it that have DCU and also the credit bureaus, but I would personally warning someone to carefully think about the potential implications in advance of using their qualities.

They shed my car identity file

Hey, I am writing to give my personal feedback regarding way a significant file try mishandled treated from the DCU. I am very troubled you to definitely my Title document is actually sent out to myself without having any recording info compliment of USPS. I think is gross carelessness. As i attained out over brand new DCU shortly after waiting couple of weeks, I was told the new Title document is dispensed 1 month after the mortgage try reduced. Yet not, I have perhaps not obtained any label file inside mail. I looked with local USPS as well as completely could not trace the newest sent mail. I became ergo open to see DMV having a great Lien launch page and you will functions regarding bottom. This is very time-consuming and you can inconvenient for me. It’ll cost you me to score copy. I wish there had been better process in position in the 1st so i don’t have never missing an essential.

Terrible Customer support

DCU ‘s the worst hands-down. I became closure inside back at my Motor finance and finished up going for DCU. They accepted my personal financing and questioned us to discover a free account and that were unsuccessful 3 x. The newest it questioned me to contribute article which i is was in a position to unlock a https://paydayloanalabama.com/madrid/ membership following immediately after 2 days, my loan application was not nonetheless approved and you will upon contacting it told you told you their terminated and are usually sorry. The therefore pathetic when you urgently require auto loan. The customer service representative was not anyway empathetic.

Terrible Lender with no ATMs and you can Terrible Customer service

For many who miss the days of prepared inside the very long outlines to help you withdraw money from the bank, after that DCU is your place! I live in a busy city, yet , DCU have hardly any cities here. On top of that, their ATMs is no place to be discovered aside from on the actual financial. This is actually the simply bank into the 2020 you to definitely however holds long contours fun the door on the the average date. If you need to call the bank, expect you’ll end up being handled rudely. When using DCU to possess vehicle-pay selection having debtors, we provide longer turn-to minutes to help you mirror payments were made. So it bank is actually dreadful having way too many reasons why you should go into. Steer clear!